Proof of ID - To open a Make Capital account you must provide a full, clear and valid copy of your International Passport or EU National I.D. card, in addition to the documents required to verify your address.
Proof of Address – This can be either a Bank/Credit Card/Debit Card statement or utility bill (gas, water, electricity, council tax) dated within the last 6 months. Online bank statements must be certified by your Bank.
If someone else was going to trade on your account you (the rightful owner of the account) will need to complete and sign a Limited Power of Attorney (LPOA) document. By doing so you will authorise the person to trade on your behalf. They will not be permitted to make deposits and withdrawals.
Corporate accounts will need to provide similar documents for each of the Directors, but our Support Team will guide you through this process. All documents must be sent to email@example.com or uploaded via ‘Upload Documents” option in My Capital:
We aim to verify our potential clients using industry-standard methods - but it is not always possible. Sometimes you may be asked to provide additional documentation to support your application.
If your application is complete and no further documentation is required it can be within a few hours, depending on the volume of applications received. We aim to open every successfully completed application within 24 hours. Please make sure you carefully read all the confirmation emails during this process as you might be requested to provide additional supporting documents. The sooner you provide us with any additional documentation the earlier we can open the account for you.
If you require a status update on your application or any requested documents at firstname.lastname@example.org.
Chinese applicants should contact email@example.com.
US$200 or the equivalent value of US$200 in another currency i.e.: GBP, USD, EUR
You can choose between: USD EUR, GBP, SGD, but you cannot change this once funds have been received into the account.
Once an account has been funded there is no way to change the currency of the account. If the account has not been funded please send an email to firstname.lastname@example.org with the account number and the currency you require. If the account has already been funded you will have to request a new account as it cannot be changed once funds have been deposited. Please contact email@example.com for more assistance, specifying the currency, leverage and account type.
We welcome Corporate accounts, but the application process is slightly different. Before submitting your Company Application we suggest contacting one of our representatives who will be able to guide you through this process.
If you require a Corporate application with our UK branch please email us at support@MakeCapital.com and we will be happy to answer any questions that you may have.
Only by prior agreement with the Support Team. However, before opening a joint account with your friend, family, partner or business partner keep it in mind that both of you can fund and withdraw from the account without any restrictions and it is very important that the risks are accepted and understood.
DEPOSITS & WITHDRAWALS
You can fund your account by :
- Debit and Credit Cards (Visa, Master, Maestro, JCB)
- China Union Pay (only for Chinese residents)
- Bank Transfer
- Broker to Broker Transfer
This will depend on the funding method you wish to choose: Debit and Credit Cards (Visa, Master, Maestro) - instant China Union Pay – within 2 hours Bank Transfer – for local payments it is the same day or next day for international payments 3-5 business days but may take longer Broker to Broker Transfer – 3-5 business days but may take longer
To transfer funds between trading account you will need to login to your My Capital Account Management Tool by selecting the button on the top of the website page:
You will need to enter your login details to get access to the Portal. You will then be able to select Internal Transfer from the left hand side and then select the accounts and amount you are looking to transfer.
While Make Capital endeavours to ensure the functionality of its Client Portal is always perfect, it accepts no liability for a client having insufficient margin on their account through not being able to transfer funds promptly.
There is a maximum charge of 0.5% for funding via China Union Pay. Charges for Bank transfers may involve conversion costs and are determined by the remitting Service Provider. You cam make one withdrawal per month free of any sending charges from Make Capital, although in some cases the receiving Service Provider may levy a charge depending on their Terms of Service. Subsequent withdrawals will cost us$10 per transaction.
This will depend on the Service Provider and will be outside the control of Make Capital, but as a guide we would expect the following timescales to be met:
- Debit and Credit Cards (Visa, Master, Maestro, JCB) - 3-5 business days or may take longer
- China Union Pay – usually within 24 hours
- Bank Transfer – for local payments it is the same or next business day, for international payments it is 3-5 business days but may take longer
We will need evidence from your Bank confirming that your debit or credit card has expired and a Bank statement dated within the last 3 months displaying your name, address and account number. Please submit your withdrawal request here and email your supporting evidence and Bank statement to firstname.lastname@example.org
The main principle is that Make Capital returns the funds to the original source.
I.e.: If you funded by Visa /MasterCard or debit card the original amount will be returned to those credit or debit cards. If the interval between your credit/debit card deposits and withdrawal is more than 90 days the funds may be returned directly to your Bank account, although you might need to provide supporting documentation to demonstrate that the account is held in your name.
No, we do not currently accept PayPal.
We will need evidence from your Bank confirming that your debit or credit card either has been closed, lost, stolen or expired, and a Bank statement dated within the last 3 months displaying your name, address and account number for the account that you wish to nominate for your withdrawal. Please submit your withdrawal request here and email your supporting evidence and Bank statement to email@example.com
Third Party payments are not allowed whether you are funding your account or making a withdrawal. We can only accept funds from a source bearing the account holder’s name. Equally we can only return funds to a source which bears the name of the rightful owner of the account. If we have to return Third Party deposits charges will be deducted from the amount returned.
Any card, Bank account, e-wallet which is not held in your name is considered to be a Third Party.